UPA Call Center

Competent and friendly, our trained onshore customer service representatives handle energy consumers with professionalism, both before and after the installation. We feature:

  • Appointment scheduling

  • 24/7 emergency escalation

  • Technical support

  • Dedicated toll-free numbers

  • Custom reporting options

  • Inbound and outbound calls

  • Call monitoring

  • Private label services

  • Custom-designed schedules

  • 150 languages

Appointments and Beyond

Our representatives are trained to support your specific needs, including outbound appointment scheduling for meter retrofit and replacement, inbound support for technical and functional inquiries following an installation, response to emergency calls from home warranty programs and marketing of opt-in programs to your customer base.