FAQs for Utilities
Working with UPA
When selecting a partner to assist with energy program rollouts, utilities and municipalities must carefully match capabilities with program needs. The following questions are ones that UPA is asked time and again in this context.
If you need clarification or would like to submit an RFP to us, please contact our bid department.
How many AMI/AMR installations has UPA completed?
We have installed millions of meters in almost every state, with individual deployments covering millions of endpoints.
What type of installations does UPA perform?
We specialize in installing water, gas and electric smart meters, as well as load cycling/load control devices, demand response devices, in-home displays and programmable thermostats (PCTs). We also manage AMI network installations.
What program components do you offer as part of a deployment?
You can review our deployment model for full details, but our programs typically include:
- Installation scheduling & logistics
- Installation services
- Customer marketing & communications
- Call center support
- Local hiring initiatives
- Comprehensive training programs
- Standardized fleets & uniforms
- Detailed reporting options
- Inventory management
Do you have referenceable client accounts?
Yes, we would be pleased to provide references from successful client deployments upon request.
Do you have international capabilities?
UPA operates a Canadian subsidiary that is fully licensed to practice in all provinces.
What bonding capabilities does UPA have?
We have unlimited bonding capacity.
Do you hire local talent?
We are committed to providing jobs within the communities in which we operate, working closely with the utility to identify appropriate local candidate pools.

