Home Warranty Services

Today’s utilities are faced with increasing energy demand, rising costs, pressure to reduce rates and, with the rise in social media, are constantly under a microscope. Consumers have, at the same time, become cost conscience and ecofriendly. Utilities need solutions to meet their customer’s needs while still meeting their financial goals.

UPA is a leading provider of home warranty programs to the utility industry, providing solutions that range from incoming call centers and inspection services to claim processing.  UPA is experienced in the full line of warranty products for home protection, including but not limited to gas, water and electric.  UPA delivers when and where Utilities need it most.

Water, Gas and Electric Programs

  • Water Line Replacement and Restoration

  • Gas Line Replacement and Restoration

  • Sewer Line Repair and Restoration

  • Heating and Cooling Repair

  • In-Home Plumbing Repair

  • Home Wiring

  • Water Heater Repair & Replacement

  • Surge Protection

Services Include

  • Sales and Marketing

  • US based call center (150 languages & dialects)

  • Contractor Management

  • Claims Administration

  • Ad hoc Reporting

  • Field Inspections

  • Data Outsourcing

  • Vendor Management

Benefits

  • 90-day workmanship guarantees on all repairs

  • Customer Engagement & Passive Revenue

  • Enhanced Brand prominence

  • Lower cost

  • 24x7x365 Customer Service

  • Scalability

  • Increased productivity

  • Direct billing